You may need to follow that procedure when you need to update resolution dates when for some reason, the tickets were not correctly « closed », from JIRA’s POV at the right date. I had that issue due to an error in our workflow, causing the ticket to have the « Done » status but resolution date not updated.
To update these dates, first:
Prepare a CSV with all issues you want to update, wether they’re already in a resolved « Done » or not. The CSV should contains the following fields:
- Issue key
Then, with the following field, go to :
https://<instance>.atlassian.net/secure/admin/ExternalImport1.jspaContinue reading →