You may need to follow that procedure when you need to update resolution dates when for some reason, the tickets were not correctly “closed”, from JIRA’s POV at the right date. I had that issue due to an error in our workflow, causing the ticket to have the “Done” status but resolution date not updated.
To update these dates, first:
Prepare a CSV with all issues you want to update, wether they’re already in a resolved “Done” or not. The CSV should contains the following fields:
- Issue key
Then, with the following field, go to :
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