02
Oct 19

How to update Resolution & Resolution dates in Jira

Hello,
You may need to follow that procedure when you need to update resolution dates when for some reason, the tickets were not correctly “closed”, from JIRA’s POV at the right date. I had that issue due to an error in our workflow, causing the ticket to have the “Done” status but resolution date not updated.

To update these dates, first:

Prepare a CSV with all issues you want to update, wether they’re already in a resolved “Done” or not. The CSV should contains the following fields:

  • Issue key
  • Summary
  • Resolution
  • Resolved

Then, with the following field, go to :

https://<instance>.atlassian.net/secure/admin/ExternalImport1.jspa 
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28
Mar 17

Alignment & Autonomy : the keys to successful teams

Not available.